All products
(wholesale purchases are excluded) may be returned for a full refund of purchase price within
30 days of purchase.
All open and unopened products in the order must be shipped back to California Academy of Health at customers' expense.
A "Return Authorization Number" (RAN) must be obtained from California Academy
of Health prior to returning the products. Just email us and we will
provide the RAN. All returned merchandise must be insured to cover the
value of the product by the customer
with delivery confirmation. Please pack the product carefully - because
any product damaged during return shipping (Example: dented, smudged label or
leaking) will not be credited. Refunds will be issued upon receipt of the
properly returned products
that are referenced with a RAN and a copy of the original receipt.
Shipping and handling charges are not refundable and
normal shipping charges will be deducted from all returns.
Important: this return policy does not apply to
volume wholesale orders.
We endeavor to ship all orders within 24 hours of receiving them (Monday through Thursday). Orders received on Fridays
(After 10:00 AM PT), Saturday and Sunday will be shipped on the following Monday. We will always notify the customer by email when the order is sent,
or if there is a delay.
We ship UPS Ground (3, 5 & 7 Days), UPS 3 Day Select
UPS 2 Day Air & UPS Next Day Air and USPS Priority Mail (For PO Boxes,
APO's).
Canada:
Canadian Standard, Worldwide
Express, and Expedited Air 2 to 3 Days
(Shipping costs do include shipping brokerage fees)*.
International:
We ship Internationally
- However, Please Read
Buyers are responsible for all international
taxes, fees, impounds and customs issues. The purchase value is declared. Our
responsibility ends once shipped.
Free shipping is not
available for international orders or outside the continental US.
At this time we ship internationally via
UPS Worldship - please be aware that these methods include importation brokerage
and some impound fees - but do not includes any taxes or duties - payment is of
these fees is the sole responsibility of the recipient - returns due to
non-acceptance of these fees are not accepted.
*Important: All International (Including
Canada) buyers are responsible for all international
taxes, fees and customs issues. Our responsibility ends once shipped.
Shipping by means of UPS Canadian Standard does not include brokerage fees -
these fees vary and are the sole responsibility of the customer. Returns
due to refusal to pay these fees are not accepted. Expedited Canadian
shipping include brokerage fees.
Shipping charges include Shipping, Insurance & Handling. Large Bulk orders are cheaper.
Important Information & Disclaimer:
Only your doctor can properly diagnose and treat any disease or disorder. Before starting the use of any nutritional supplement, it is important to consult with your doctor. It is important to read and follow all product and label directions carefully, some nutritional supplements are not intended for prolonged use or use by pregnant or lactating women. Not all nutritional supplements are appropriate for everyone. California Academy of Health is not responsible for any claims arising from improper use, handling or storage of any nutritional supplement sold through this website. California Academy of Health gives no warranties beyond those described herein and there are no other expressed or implied warranties, written or oral.
The information contained within this website is provided by California Academy of Health to you as an educational service. The user hereby assumes full responsibility for insuring the appropriateness of using or otherwise relying upon the information in view of all relevant circumstances, indications and contraindications. THE ABSENCE OF A NOTE OR WARNING FOR ANY GIVEN NUTRITIONAL SUPPLEMENT THEREOF SHOULD NOT BE CONSTRUED OR INTERPRETED AS AN INDICATION OF ABSOLUTE OR RELATIVE SAFETY OF ANY NUTRITIONAL SUPPLEMENT. The user understands that this information is NOT intended as a substitute for the advice of a physician, pharmacist, or other appropriate healthcare practitioner.
The user acknowledges that California Academy of Health cannot control or foresee the user's use of information and has no obligation to supplement or update the information. The user agrees that California Academy of Health shall not be liable for any incidental, consequential, punitive, special or other damages, whether direct or indirect, arising out of the user's or other's use of this information. The user expressly reaffirms his or her intent to be bound by all terms and conditions posted on this site.
Important Notice: Only your doctor can properly
diagnose and treat any disease or disorder.
Before starting the use of any nutritional supplement, it is important
to consult with your doctor. The statements on this web site have
not been evaluated by the U.S. Food Drug Administration. These products
are not intended to diagnose, treat, cure or prevent any disease.
Information on the site is educational information only and does
not warrant, imply or guarantee any result or cure.
